TERMS AND CONDITIONS OF USE

Bracket India Private Limited

Last Updated: April 30, 2026

Effective Date: April 30, 2026

1. INTRODUCTION AND ACCEPTANCE

These Terms and Conditions of Use (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Bracket India Private Limited (“Bracket,” “Company,” “we,” “us,” or “our”), a company incorporated under the laws of India, having its registered office at NO 293, SF Western Marg, Saidulajab, Gadaipur, South West Delhi, New Delhi – 110030, governing your access to and use of our mobile applications available on Google Play Store and Apple App Store, our website, and any related services (collectively, the “Platform”).

By downloading, installing, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy available on the Platform, which is incorporated herein by reference. If you do not agree to these Terms, you must not download, install, access, or use the Platform. We reserve the right to modify, amend, or update these Terms at any time in accordance with Section 19 of these Terms, and your continued use of the Platform after any such modification constitutes your acceptance of the revised Terms.

2. DEFINITIONS

For the purposes of these Terms, the following words and expressions shall have the meanings ascribed to them below, unless the context requires otherwise:

“Brand” or “Brand Partner” means any third-party business, retailer, manufacturer, or seller whose products or services are featured, displayed, or linked on the Platform through video content or product listings.

“Content” means all text, images, photographs, videos, audio, graphics, product listings, links, reviews, comments, and any other materials or information available on or through the Platform, whether created by the Company, Brands, Users, or any third party.

“Creator” means any individual or entity that uploads, publishes, or shares video content on the Platform, including Brands and individual Users.

“Intellectual Property” means all patents, trademarks, service marks, trade names, logos, copyrights, designs, trade secrets, domain names, and all other intellectual property rights, whether registered or unregistered, and all applications and rights to apply for any of the foregoing.

“Platform” means, collectively, the Bracket mobile applications available on Google Play Store and Apple App Store, the Bracket website, and any related services, features, content, and functionality offered by the Company.

“User” or “Users” means any individual who downloads, installs, accesses, browses, or uses the Platform in any manner.

“User Content” means any Content that a User uploads, posts, publishes, shares, or otherwise makes available on or through the Platform, including but not limited to videos, reviews, comments, and any other user-generated material.

3. ELIGIBILITY

The Platform is available only to individuals who are 18 (eighteen) years of age or older and are competent to enter into a legally binding contract under the Indian Contract Act, 1872. By accessing or using the Platform, you represent and warrant that you are at least 18 (eighteen) years of age, that you have the legal capacity to enter into these Terms, and that you are not barred from using the Platform under any applicable law. If we become aware that a User is below the age of 18 (eighteen) years, we reserve the right to immediately terminate such User’s account and delete all associated personal data in accordance with our Privacy Policy and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation

To access certain features of the Platform, you are required to create an account by registering through Google Sign-In or Apple Sign-In. By creating an account, you agree to provide accurate, current, and complete information as prompted during the registration process. You further agree to update your account information promptly to keep it accurate, current, and complete at all times.

4.2 Account Security

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your login information associated with your Google or Apple account as used to access the Platform. You agree to notify us immediately at bracketindia.team@gmail.com if you become aware of any unauthorised access to or use of your account. The Company shall not be liable for any loss, damage, or expense arising from your failure to maintain the security of your account credentials. You acknowledge and agree that you are fully responsible for all activities that occur under your account, whether or not authorised by you.

4.3 One Account Per User

Each User is permitted to maintain only one account on the Platform. The Company reserves the right to suspend or terminate any duplicate or fraudulent accounts without prior notice.

5. DESCRIPTION OF THE PLATFORM AND SERVICES

5.1 Nature of Services

Bracket is a social commerce platform that enables Users to discover and shop fashion products directly from video content. The Platform allows Users to watch videos posted by Brands, Creators, and other Users, and to access product links and listings featured in those videos. When a User clicks on a product link, the User is redirected to the Brand’s or third-party seller’s own website or application to view product details and complete any purchase.

5.2 Intermediary Status

The Company operates as an intermediary within the meaning of Section 2(1)(w) of the Information Technology Act, 2000 (“IT Act”) and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediary Guidelines”). The Platform merely facilitates the discovery of products by connecting Users with Brands and third-party sellers through video content and product links. The Company does not itself sell, supply, manufacture, or endorse any products or services featured on the Platform. All transactions, including purchases, payments, deliveries, returns, and refunds, are conducted exclusively between the User and the respective Brand or third-party seller on their own platforms, and the Company has no involvement in, control over, or liability for any such transactions.

5.3 No Warranty on Products

The Company does not make any representation or warranty of any kind, whether express, implied, or statutory, regarding the quality, safety, legality, accuracy, suitability, fitness for a particular purpose, merchantability, or availability of any products or services featured on the Platform. Any reliance placed by a User on any product listing, description, price, image, video, review, or other information displayed on the Platform is entirely at the User’s own risk.

5.4 Free Access

The Platform is currently available to Users free of charge. The Company reserves the right to introduce paid features, subscription plans, in-app purchases, or premium services in the future, in which case these Terms will be updated accordingly, and Users will be notified in advance before any charges are applied.

6. USER CONTENT

6.1 Uploading and Posting User Content

The Platform permits Users to upload, post, publish, and share User Content, including videos, reviews, and comments. By uploading, posting, or sharing any User Content on the Platform, you represent and warrant that: (a) you are the owner of such User Content or have obtained all necessary rights, licences, consents, and permissions to use and authorise the Company to use such User Content in the manner contemplated by these Terms; (b) the User Content does not and will not infringe, violate, or misappropriate the Intellectual Property rights, privacy rights, publicity rights, or any other rights of any third party; (c) the User Content does not contain any material that is defamatory, obscene, pornographic, abusive, threatening, harmful, hateful, racially or ethnically offensive, or otherwise objectionable or unlawful; and (d) the User Content complies with all applicable laws, rules, and regulations, including the IT Act, the Intermediary Guidelines, and all other applicable Indian laws.

6.2 Licence to User Content

By uploading, posting, or sharing any User Content on the Platform, you hereby grant the Company a non-exclusive, worldwide, royalty-free, sublicensable, transferable, irrevocable, and perpetual licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and otherwise exploit such User Content in any media or format, whether now known or hereafter devised, in connection with the operation, promotion, and improvement of the Platform and the Company’s business. This licence survives the termination of your account or these Terms.

6.3 No Obligation to Monitor

While the Company is not obligated to monitor, review, or edit User Content, we reserve the right, but not the obligation, to remove, disable access to, or modify any User Content at any time, without prior notice, for any reason or no reason, including but not limited to User Content that we determine, in our sole discretion, violates these Terms, is objectionable, or may expose the Company to liability. The Company shall not be liable for any failure or delay in removing any User Content.

6.4 Responsibility for User Content

You are solely responsible for your User Content and the consequences of uploading, posting, or sharing it on the Platform. The Company does not endorse, guarantee, or assume any responsibility for any User Content and shall not be liable for any errors, omissions, or misrepresentations contained therein.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Company Intellectual Property

All Intellectual Property in and to the Platform, including but not limited to the Bracket name, logos, trademarks, service marks, trade dress, domain names, software, source code, algorithms, user interface designs, graphics, text, images, audio, video, and all other Content created or provided by the Company (collectively, “Company IP”), is and shall remain the exclusive property of the Company or its licensors. Nothing in these Terms grants you any right, title, or interest in or to any Company IP, except for the limited licence to access and use the Platform as expressly set out herein. Any unauthorised use, reproduction, modification, distribution, or display of any Company IP is strictly prohibited and may constitute a violation of the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable Indian laws.

7.2 Brand and Third-Party Content

All trademarks, brand names, logos, product images, descriptions, videos, and other Content belonging to Brands or third parties featured on the Platform are the property of their respective owners. The display of such Content on the Platform does not constitute or imply any endorsement, sponsorship, affiliation, or partnership between the Company and such Brands or third parties, unless expressly stated otherwise.

7.3 Limited Licence to Users

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the Platform on your personal device solely for your personal, non-commercial use. This licence does not include the right to: (a) modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell any Content, information, or services obtained from the Platform; (b) use any data mining, robots, scraping, or similar data-gathering or extraction methods on the Platform; (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform or any part thereof; or (d) use the Platform for any commercial purpose without the prior written consent of the Company.

8. SHARING OF CONTENT

Users may share videos and other Content from the Platform to external platforms and social media services, subject to the following conditions: (a) sharing must be done only through the sharing features provided within the Platform; (b) shared Content must not be altered, modified, or misrepresented in any manner; (c) sharing must not be done for any unlawful, defamatory, or commercially exploitative purpose; and (d) sharing must comply with the terms of service of the external platform to which the Content is shared. The Company reserves the right to disable or restrict sharing features at any time without prior notice.

9. PROHIBITED CONDUCT

You agree that you shall not, directly or indirectly, engage in any of the following prohibited activities in connection with your use of the Platform:

(a) use the Platform for any purpose that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful activity;

(b) violate any applicable Indian law, rule, regulation, order, or directive, including but not limited to the IT Act, the Intermediary Guidelines, the Consumer Protection Act, 2019, the Indian Penal Code, 1860 (or the Bharatiya Nyaya Sanhita, 2023, as applicable), and any other applicable Indian law;

(c) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;

(d) upload, post, or share any Content that is defamatory, obscene, pornographic, paedophilic, abusive, threatening, harassing, harmful, invasive of another’s privacy, hateful, racially or ethnically objectionable, or otherwise unlawful in any manner;

(e) upload, post, or share any Content that infringes, violates, or misappropriates the Intellectual Property rights, privacy rights, publicity rights, or any other rights of any third party;

(f) upload, post, transmit, or otherwise make available any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, or any other form of solicitation;

(g) upload, post, or transmit any software viruses, malware, worms, Trojan horses, or any other computer code, files, or programmes designed to interrupt, destroy, or limit the functionality of the Platform or any computer resource;

(h) interfere with or disrupt the Platform, servers, or networks connected to the Platform, or disobey any requirements, procedures, policies, or regulations of networks connected to the Platform;

(i) use any automated means, including robots, crawlers, scrapers, or spiders, to access, collect, or interact with the Platform or any Content thereon;

(j) attempt to gain unauthorised access to any part of the Platform, other User accounts, or any computer systems or networks connected to the Platform;

(k) engage in any activity that imposes an unreasonable or disproportionately large load on the Platform’s infrastructure;

(l) create multiple accounts, fake accounts, or accounts using false information;

(m) use the Platform to stalk, bully, intimidate, harass, or otherwise harm any other User or individual;

(n) collect, harvest, or store personal data of other Users without their express consent;

(o) use the Platform in any manner that could damage, disable, overburden, or impair the Platform or interfere with any other party’s use and enjoyment of the Platform; or

(p) assist, facilitate, encourage, or enable any other person to engage in any of the foregoing prohibited activities.

The Company reserves the right to investigate and take appropriate legal action, including but not limited to reporting to law enforcement authorities, against any User who, in the Company’s sole discretion, violates this Section.

10. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE INDIAN LAW, THE PLATFORM, INCLUDING ALL CONTENT, FEATURES, SERVICES, AND FUNCTIONALITY, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, RELIABILITY, AND COMPLETENESS.

Without limiting the foregoing, the Company does not warrant that: (a) the Platform will be available at all times, uninterrupted, timely, secure, or error-free; (b) the results obtained from the use of the Platform will be accurate, reliable, or complete; (c) any defects or errors in the Platform will be corrected; (d) the Platform is free of viruses, malware, or other harmful components; (e) the Content, including product listings, descriptions, prices, images, and videos, is accurate, complete, reliable, current, or free from errors; or (f) any products or services featured on the Platform will meet your requirements or expectations.

The Company does not endorse, guarantee, or assume any responsibility or liability for any products or services advertised, featured, or offered by Brands or third-party sellers through the Platform. You acknowledge and agree that any reliance on or use of any Content or products featured on the Platform is entirely at your own risk.

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE INDIAN LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, REVENUE, BUSINESS OPPORTUNITY, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE PLATFORM; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR THROUGH THE PLATFORM, INCLUDING BRANDS, CREATORS, AND OTHER USERS; (C) ANY PRODUCTS OR SERVICES PURCHASED OR OBTAINED THROUGH LINKS ON THE PLATFORM; (D) ANY CONTENT OBTAINED FROM THE PLATFORM; (E) UNAUTHORISED ACCESS TO, USE OF, OR ALTERATION OF YOUR DATA OR CONTENT; OR (F) ANY OTHER MATTER RELATING TO THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE INDIAN LAW, THE AGGREGATE LIABILITY OF THE COMPANY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT OF ONE THOUSAND INDIAN RUPEES (INR 1,000) OR THE AMOUNT PAID BY YOU TO THE COMPANY, IF ANY, IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.

Nothing in these Terms shall exclude or limit the Company’s liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any consumer rights that cannot be excluded or limited under applicable Indian law.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal fees and disbursements) arising out of or in connection with: (a) your access to or use of the Platform; (b) your breach of any provision of these Terms; (c) your violation of any applicable law, rule, or regulation; (d) your User Content, including any claims that your User Content infringes or violates the Intellectual Property rights, privacy rights, or any other rights of any third party; (e) your use of any products or services obtained through the Platform; or (f) any negligent, fraudulent, or wrongful act or omission by you. This indemnification obligation shall survive the termination of your account or these Terms.

13. THIRD-PARTY WEBSITES, PRODUCTS, AND SERVICES

The Platform contains links to websites, applications, and platforms operated by Brands and third-party sellers. When you click on a product link on the Platform, you will be redirected to the Brand’s or third-party seller’s own website or application to view product details and complete any purchase. The Company has no control over, and assumes no responsibility for, the content, privacy policies, terms of use, practices, products, or services of any third-party website, application, or platform. You acknowledge and agree that: (a) all transactions, including purchases, payments, deliveries, returns, exchanges, refunds, warranties, and product complaints, are conducted exclusively between you and the respective Brand or third-party seller, and the Company has no involvement in, control over, or liability for any such transactions; (b) the Company does not endorse, guarantee, or make any representations regarding the quality, safety, legality, or suitability of any products or services offered by Brands or third-party sellers; (c) the Company shall not be a party to, and shall not be liable for, any disputes arising between you and any Brand or third-party seller; and (d) you are solely responsible for reviewing and complying with the terms of use, privacy policies, and other applicable terms of any third-party website or application that you access through the Platform. Any interaction, correspondence, transaction, or dealing between you and any Brand or third-party seller is solely between you and such third party, and you irrevocably waive any claim against the Company arising from or in connection with such interaction.

14. TERMINATION

14.1 Termination by You

You may terminate your account at any time by deleting your account through the Platform settings or by contacting us at bracketindia.team@gmail.com. Upon termination, your right to access and use the Platform will cease immediately.

14.2 Termination by the Company

The Company reserves the right to suspend, restrict, or terminate your account and your access to the Platform, in whole or in part, at any time, for reasonable cause and in accordance with applicable Indian laws, and (where practicable) with reasonable notice, including but not limited to situations where: (a) you breach any provision of these Terms; (b) we are required to do so by law, regulation, or a court or governmental order; (c) we reasonably believe that your account is being used for any unlawful, fraudulent, or unauthorised activity; (d) we decide to discontinue the Platform or any part thereof; or (e) for any other reason in the Company’s reasonable discretion.

14.3 Effect of Termination

Upon termination of your account for any reason: (a) all rights and licences granted to you under these Terms shall immediately terminate; (b) you must immediately cease all use of the Platform; (c) the Company may delete your account information, User Content, and any other data associated with your account, subject to our data retention obligations under our Privacy Policy and applicable Indian law; and (d) the following Sections shall survive termination: Sections 6.2, 7, 10, 11, 12, 13, 15, 16, 17, and 18, and any other provisions that by their nature are intended to survive termination.

15. DISPUTE RESOLUTION AND ARBITRATION

15.1 Amicable Resolution

In the event of any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the Platform (“Dispute”), the parties shall first attempt to resolve the Dispute amicably through good faith negotiations. You agree to send a written notice of the Dispute to the Company at bracketindia.team@gmail.com, describing the nature of the Dispute and the relief sought. The Company shall endeavour to resolve the Dispute within 30 (thirty) days from the date of receipt of such notice.

15.2 Arbitration

If the Dispute is not resolved amicably within 30 (thirty) days in accordance with Section 15.1 above, the Dispute shall be referred to and finally resolved by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties. If the parties fail to agree on the appointment of the sole arbitrator within 15 (fifteen) days of the referral to arbitration, the arbitrator shall be appointed in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be New Delhi, India. The language of the arbitration proceedings shall be English. The arbitrator’s award shall be final, binding, and enforceable in any court of competent jurisdiction. Each party shall bear its own costs of the arbitration, and the costs of the arbitrator and the arbitration proceedings shall be shared equally between the parties, unless the arbitrator directs otherwise in the award.

15.3 Waiver of Class Action

To the fullest extent permitted by applicable Indian law, you agree that any Dispute shall be resolved on an individual basis and that you shall not bring, join, or participate in any class action, collective action, consolidated action, or representative action in connection with any Dispute against the Company, except to the extent such waiver is prohibited or unenforceable under applicable Indian law.

15.4 Injunctive Relief

Notwithstanding the foregoing, either party may seek interim or injunctive relief from any court of competent jurisdiction in New Delhi, India, to prevent irreparable harm pending the outcome of arbitration.

16. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Subject to Section 15 above, any legal proceedings arising out of or in connection with these Terms that are not subject to arbitration shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

17. COMPLIANCE WITH APPLICABLE LAWS

The Platform is operated in compliance with the laws of India, including but not limited to the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Digital Personal Data Protection Act, 2023, and all other applicable Indian laws, rules, and regulations. Users are solely responsible for ensuring that their use of the Platform complies with all applicable laws in their jurisdiction.

18. GENERAL PROVISIONS

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies, guidelines, or rules published on the Platform, constitute the entire agreement between you and the Company with respect to your access to and use of the Platform and supersede all prior or contemporaneous communications, representations, agreements, and understandings, whether oral or written, between you and the Company relating to the subject matter hereof.

18.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by any court or tribunal of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, while preserving its original intent as closely as possible.

18.3 Waiver

No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver of such right, power, or remedy, nor shall any single or partial exercise of any right, power, or remedy preclude any other or further exercise of such right, power, or remedy or the exercise of any other right, power, or remedy.

18.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms, in whole or in part, without the prior written consent of the Company. The Company may assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, in connection with a reorganisation, merger, acquisition, or sale of assets, or otherwise, provided that such assignment does not materially reduce your rights under these Terms and subject to any notice requirements under applicable law. Any purported assignment, transfer, or delegation in violation of this Section shall be null and void.

18.5 Notices

All notices required or permitted under these Terms shall be in writing and shall be deemed to have been duly given when sent by email to the Company at bracketindia.team@gmail.com or to the email address associated with your account, as applicable. The Company may also provide notices through the Platform, including in-app notifications, pop-up messages, or banners.

18.6 Force Majeure

The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms if such failure or delay results from circumstances beyond the Company’s reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, riots, civil disturbances, government actions or orders, strikes, lockouts, power failures, internet or telecommunications failures, cyberattacks, or any other events of force majeure.

18.7 No Agency

Nothing in these Terms shall be construed to create any agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship between you and the Company.

18.8 Language

These Terms have been drafted in the English language. In the event of any conflict between the English version and any translation thereof, the English version shall prevail.

19. CHANGES TO THESE TERMS

The Company reserves the right to modify, amend, or update these Terms at any time at its sole discretion. Any changes to these Terms will be effective upon posting of the revised Terms on the Platform, with the “Last Updated” date revised accordingly. Where required by applicable law, we will notify you of material changes through the Platform, via email, or through other appropriate communication channels before such changes take effect, and obtain your consent to such changes wherever it is required as per the Company’s policies. Your continued use of the Platform after the posting or notification of any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately cease using the Platform and delete your account. We encourage you to review these Terms periodically to stay informed about the terms governing your use of the Platform.

20. LOYALTY AND REWARDS PROGRAMME

The Company may, at its sole discretion, introduce loyalty programmes, rewards schemes, referral bonus programmes, cashback offers, or other incentive programmes (“Rewards Programme”) on the Platform in the future. The terms and conditions applicable to any such Rewards Programme will be notified to Users at the time of the launch of the Rewards Programme and will form an integral part of these Terms. The Company reserves the right to modify, suspend, or discontinue any Rewards Programme at any time without prior notice and without any liability to Users.

21. GRIEVANCE REDRESSAL

In accordance with the Information Technology Act, 2000, the Intermediary Guidelines, and the Consumer Protection Act, 2019, the Company has appointed a Grievance Officer to address your complaints and concerns regarding the Platform. The details of the Grievance Officer are as follows:

Name: Shivani Goyal Designation: Legal & Compliance Email: bracketindia.team@gmail.com Address: NO 293, SF Western Marg, Saidulajab, Gadaipur, South West Delhi, New Delhi – 110030

If you have any complaints or concerns regarding the Platform, User Content, or any violation of these Terms of Use, you may file a complaint with the Grievance Officer by sending an email to the address specified above. The Grievance Officer shall acknowledge your complaint within twenty-four (24) hours and shall resolve the complaint within fifteen (15) days from the date of receipt, or within such other period as may be prescribed under applicable law.

22. CONTACT US

If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us at:

Bracket India Private Limited NO 293, SF Western Marg, Saidulajab, Gadaipur, South West Delhi, New Delhi – 110030 Email: bracketindia.team@gmail.com

These Terms of Use were last reviewed and updated on April 30, 2026.